Returns and exchanges
How to return or exchange an item and when you get your money back.
Conditions
You can return or exchange an item of proper quality within 14 days of receiving it, if it has not been used and keeps its look, labels and packaging.
If an item is faulty, write to us: we offer an exchange, a repair or a refund.
How to return
Write to us or call us with your order number. We confirm the return and tell you where to send the item.
We refund the way you paid, within a few days of receiving and checking the item.
What cannot be returned
Digital goods that have already been downloaded, and items made to your order.